Terms

In our practice we

  • aim to provide dental care of consistently good quality for all our patients
  • only provide care that meets your needs and wishes
  • aim to make your treatment as comfortable and convenient as possible
  • look after your general health and safety while receiving dental care
  • follow current guidelines on infection control
  • check for mouth cancer and tell you what we find
  • take part in continuing professional education to keep our skills and knowledge up to date
  • train all our staff in practice-wide systems and review training plans once a year
  • welcome feedback and deal promptly with any complaints
  • every member of staff is aware of the need to work under General Dental Council guidelines

In return we would like you to

  • participate in your dental treatment including advice on prevention and diet
  • arrive on time for your appointment and give at least 24 hours notice if possible if you need to miss an appointment. If not we may need to make a charge to private patients and we may have to review future provision of treatment for NHS patients who miss two or more appointments
  • advise us of changes to contact details
  • treat our staff in a courteous manner